Customers / Accounts

Know your customers. Manage their accounts.

Manage private customers, guests and registrations centrally, including profiles, addresses, store access and order history.

Explore customer accounts
Customer overviewPeople · companies · status
  • 01Private customers & guests
  • 02Registration & approval
  • 03Addresses & payment methods
  • 04Orders & storefront

01 / Customer profile

One contact. All the details.

Basic details, language, currency, customer group and store access stay together on the customer profile.

ProfileStore accessAddresses & terms

02 / Registration

Active, guest or awaiting approval.

Filter new accounts by status, account type, store and customer group. Approve an account from its customer profile when required.

  • 01Activeapproved for the store
  • 02Guestorder without an account
  • 03Approval pendingreview and activate
Order historyAll orders for this contact

03 / Order history

Orders on the customer profile.

Open all orders for a contact without searching again. Order, payment and shipping statuses are visible straight away.

  • Open orders
  • Create a new order
  • See status at a glance

04 / Storefront

Customers can manage their own accounts.

Customers can update their profile and addresses, review orders, use wish lists and reset their own password.

My accountProfile · orders · wish list · addresses

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