Communication / Templates

Every message reflects your brand.

Create automated emails and order documents directly in NetSeller, in multiple languages and tailored to your brand and each store.

Explore templates
Email previewReview the design before sending
  • 16Email templates
  • 4Document types
  • DE · ENLanguage versions
  • Per storeDistinct branding

01 / Email templates

From welcome to dispatch.

NetSeller brings transactional messages into one place. Manage the subject, HTML content and plain text version for each store and language.

WelcomeOrder confirmationShippingRefundGift cardCollection
Template editorContent, variables and language versions

02 / Email design

One design for every email.

Set typography, logo alignment and colours for the header, body and footer centrally, then check the preview.

03 / PDF documents

Documents that match your brand.

Give invoices, delivery notes, credit notes and cancellations their own layouts, with your logo, file names and the details you need.

Document templateInvoice · German · default store
  • 01Logo & file name
  • 02Format & orientation
  • 03Header & footer
  • 04Prices & line items
Number sequencesDefaults and store assignments

04 / Number sequences

Clear numbering.

Separate number sequences distinguish orders, customers and documents. Keep the starting number, next number, prefix and suffix visible.

OrderCustomerInvoiceDelivery noteCredit noteCancellation

05 / Notifications

Keep the right people informed.

Send operational alerts to the right address for each store, for example when a new order arrives or a registration awaits approval.

  • Recipients for each event
  • Store specific settings
  • Separate technical error alerts
NotificationsOrders · approvals · errors

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